"Perspective taking may be the single most powerful behavior a leader can use to move conflict toward constructive, satisfying, and mutually agreeable outcomes."

from Becoming a Conflict Competent Leader

Craig and Tim are available to give keynote addresses for conferences, as well as presentations for retreats and other organizational meetings. Their topics include:

Conflict Competent Leadership™ - covers the importance of becoming a Conflict Competent Leader™, changing attitudes toward conflict, improving self-awareness, managing emotions, using constructive techniques to engage conflict, and championing organizational conflict competence.

Conflict Competent Teams™ - looks at why teams experience conflict, the challenges and opportunities for team conflict, creating the right climate for handling conflict, using constructive communication techniques, conflict in virtual teams, and getting started on the road to team conflict competence.

Conflict Competent Organizations™ - explores how organizations can transform inevitable conflict into a strategic advantage. Learn how to use conflict to enhance innovation, improve decision making, build concensus, and improve morale.

Conflict Competent Agencies™ - is similar to the Conflict Competent Organizations™ program but with a special focus on government agencies and their special conflict challenges.

Past & Future Speaking Engagements

"Tim and Craig provided an elite group of business lawyers with an informative and enjoyable hour tutorial on the ways conflict competence can help them and their organizations. They received excellent evaluations for their performance both in terms of content and delivery."

-Kathy Bryan
President
International Institute for Conflict Prevention and Resolution
Treasury Executive Institute - November, 2006

National Institutes of Health - March, 2007

Global Leadership Conference - April, 2007

National Security Agency - July, 2007

Federal Dispute Resolution Conference - August, 2007

Florida HR Conference - September, 2007

Center for Collaborative Organizations Conference - September, 2007

Disney Leadership Conference - September, 2007

Association for Conflict Resolution Conference - October, 2007

Executive MBA Program, Crummer Business School, Rollins College - November, 2007

International Institute for Conflict Prevention and Resolution -
January, 2008

Federal Office of Personnel Management - February, 2008

Crummer Management Program at Rollins College - February, 2008

St. Louis OD Network Conference - February, 2008

Tampa Bay Senior Human Resource Director Conference - March, 2008

Veterans Administration EEO Conference - April, 2008

American Chamber of Commerce - Shanghai, China - June, 2008

Purdue University Organizational Development Conference - September, 2008

American Automobile Association Conference - November, 2008
Building Conflict Competent Teams

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Becoming a Conflict Competent Leader

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Conflict Competent™, Conflict Competent Leader™, Conflict Competent Leadership™, Conflict Competent Organizations™, and
Conflict Competent Agencies are trademarks of Craig E. Runde and Tim A. Flanagan.
©2009 Craig E. Runde & Tim A. Flanagan. All rights reserved.