Learn how to manage and use conflict

Conflict is inevitable. Leaders, teams and organizations that address conflict effectively are much better positioned for successful outcomes and satisfying working relationships. We believe that there are endless opportunities in peoplesí differences of opinion, perspectives, and ideas. Our goal is to help leverage these opportunities while minimizing the potential harm and frustration than can occur.

Our books, presentations, teleconferences, and webinars are focused on helping leaders and teams learn that conflict is a natural occurrence that can actually work to their advantage. Through exploration of their current attitudes and responses towards conflict, we help them learn methods for cooling down, slowing down, and engaging conflict constructively.